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Original Bath Salt Experience

Hotel Experience Solution

Turn a hotel stay into a lasting memory.Original Bath Salt Experience

Choose from eight fragrances and colors, use a special coin to receive a capsule, and take it to your room for a relaxing bath. This hands-on experience adds a memorable moment to your stay.

Natural ingredientsSoothing scentsA special bathTake to your room
01 Concept

Choose, turn and take home: four ways to enjoy

Turn a hotel amenity into a small, hands-on event.

Receiving a special coin at check-in
01 RECEIVE

Receive a coin

Guests receive a special coin at check-in, building anticipation for the experience.

Discovering a personal fragrance with KAORIUM
02 AI FRAGRANCE DIAGNOSIS

AI scent discovery

KAORIUM helps guests choose a scent that suits how they feel right now.

Capsule machines with eight fragrances to choose from
03 SELECT

Choose a scent

Choose from eight fragrances and colors to create a personal combination.

Colorful bath salts in capsules
04 TAKE HOME

Turn for a capsule

Take the capsule to your room for a relaxing bath or keep it as a souvenir of your trip.

The service flow can be adapted to each hotel’s operations.

02 Hotel Value

For hotels: four key benefits

Give guests a reason to choose your hotel through memorable experiences, beyond price alone.

Bath salt capsule machines in a hotel lobby
01 DIFFERENTIATION

Stand out

A distinctive, hands-on service goes beyond standard amenities to express the hotel’s character and strengthen its brand.

A guest enjoying a relaxing bath in a hotel room
02 SATISFACTION

Enhance the stay

The enjoyment of choosing a scent and relaxing in the guest room enhances the quality of the stay.

Photographing the bath salt experience on a smartphone
03 SOCIAL MEDIA

Inspire sharing

An experience that is easy to photograph and film encourages guests to share it, helping more people discover the hotel.

A winning capsule containing a reward voucher
04 REVISIT

Encourage return visits

Seasonal fragrances and surprise rewards give guests a reason to try again on their next visit and can encourage repeat stays.

03 Guest Journey

Design an experience guests remember

From check-in to after the stay, fragrance adds a special touch to the guest journey.

A guest receiving a coin at check-in
01 CHECK-IN

Receive a special coin

A special coin at check-in builds anticipation for the experience.

Discovering a personal fragrance with KAORIUM
02 AI FRAGRANCE DIAGNOSIS

Discover with KAORIUM

KAORIUM uses AI to discover and suggest a scent that suits how the guest feels right now.

Choosing a scent at capsule machines in the lobby
03 LOBBY

Choose and turn

Using the AI suggestions as a guide, choose from eight fragrances and colors and turn the machine to receive bath salts.

Enjoying a bath with a chosen fragrance in the guest room
04 GUEST ROOM

Enjoy a personal bath

Enjoy a special moment of relaxation with the bath salts and a fragrance of your choice.

A guest sharing photos of the bath salt experience
05 AFTER STAY

Share and return

Share memories on social media, with rewards offering a reason to book another stay.

04 Surprise

A winning capsule adds an extra delight

The bath salt experience can also include rewards unique to your hotel.

Illustration of a hotel restaurant reward
01 RESTAURANT

Restaurant rewards

Examples include dining vouchers or complimentary drinks at the hotel restaurant.

Illustration of a reward voucher for a future stay
02 NEXT STAY

Next-stay rewards

Discounts or special offers for a future stay give guests a reason to return.

Illustration of a reward for hotel facilities such as a spa
03 HOTEL FACILITY

Hotel experience rewards

Encourage visits to the spa, hotel shop, lounge and other facilities.

Example: Include reward vouchers in selected capsules, redeemable at the front desk before check-out.
Rewards, the number of winning capsules, cost allocation and expiry dates are agreed with the hotel. Compliance with applicable laws, including Japan’s Act against Unjustifiable Premiums and Misleading Representations, must be checked.

05 Operation

Tailored to your hotel: service planning

Review operational workload, hygiene and safety before launch.

Example capsule machine installation in a hotel lobby
01 INSTALL

Setup and refills

Plan the installation area, refill frequency, stock storage and cleaning procedures. We propose a layout that suits the hotel’s guest flow and interior.

Front desk staff explaining how to use a special coin
02 GUIDE

Coins and guidance

Define eligible stay packages, coin distribution conditions, opening hours and signage. We also propose front desk procedures and guest guidance materials.

Bath salts designed with quality and safety in mind
03 SAFETY

Quality and safety

Review ingredient labels, usage precautions, allergy considerations and compatibility with bath facilities. Product design and operating procedures prioritize safe use.

Reviewing implementation costs for the hotel’s scale
04 COST

Costs and responsibilities

Clarify responsibility for equipment, ingredients, refills, maintenance and rewards. We propose an implementation plan to suit the hotel’s needs and scale.

Required notices and operating rules depend on the installation conditions and service format.

06 Proposal

Ready to introduce

Enhance guest satisfaction with a modest investment.

Planning a bath salt experience tailored to the hotel
STEP 1

Plan

Agree on the location, target guests, fragrances, rewards and costs, and design a concept that suits the hotel.

A hotel lobby with capsule machines installed
STEP 2

Introduce

Operate for an initial period, review usage and staff workload, and adjust procedures.

Reviewing guest feedback and evaluating results
STEP 3

Review

Analyze guest feedback and review the bath salt selection and souvenir journey before deciding on a full rollout.

Create experiences that enhance the value of a stay at your hotel.

SCENTMATICinnovista

Let us work together to design an original experience for your hotel’s brand and guests.

Contact: 03-3795-6461 / social@si-tech.co.jp

For solving challenges and adding value in hotel operations,
please feel free to contact us.

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